SHIPPING AND RETURNS INFO
Framed and Unframed prints –
Within New Zealand and to Australia: FREE
Rest of the World UNFRAMED: FREE
*IMPORTANT: Framed prints cannot be sent beyond NZ and Australia. Please order your print Unframed if outside these countries.
Any customs taxes/duties are not included in your order total, please check your countries customs policy to see if these charges may apply at your border.
ORDER BY 1PM FOR SAME DAY DISPATCH ON MOST* UNFRAMED PRINTS
New Zealand – 1-5 working days from dispatch*.
Australia – 5-10 working days from dispatch*.
Rest of World – UNFRAMED. 5-15 working days from dispatch*.
IMPORTANT: Framed prints cannot be sent beyond NZ and Australia.
*PROCESSING TIME: Please allow up to 10 working days for Framing and 0-3 working days for Unframed prints before dispatch.
Rebekah keeps stock of most of her unframed prints ready to dispatch same day if ordered by 1pm, or within 3 days if a print is not in her stock.
Should you need a print urgently, please call Rebekah to check if she has yours in stock ready to send:
022 154 2868
Free returns on all New Zealand orders.
If the print arrives to you damaged or defective or even if you simply change your mind when seeing the print in person, your return shipping is free!
Simply email Rebekah within 30 days of receiving your print [email protected]
A return address label will be emailed to you for the package, and then click to order the courier.
Overseas? If the print arrives damaged or defective your return postage/replacement is Free. Simple email Rebekah within 7 days of receiving your print.
Return postage for ‘change of mind’ returns outside New Zealand will need to be organized and paid for by you. You have 60 days from when your print arrived to return it.